Refund Policy

Consumer Cancellation Rights

If you are a consumer, you have the right to cancel your subscription within 14 days from the day after completion of the initial transaction without giving any reason.

To exercise this right, you must inform us of your decision to cancel before the 14-day cancellation period expires. You can do this by:

• Emailing us at [email protected]
• Contacting Paddle directly through their support channels

Important exceptions:

• This cancellation right applies only to the initial subscription purchase and does not apply to automatic renewals
• For digital content that you have already started to download, stream, or otherwise use, the right to cancel may not apply

14-Day Money-Back Guarantee

In accordance with Paddle's Buyer Terms, you have the right to cancel your purchase and receive a full refund within 14 days of your initial purchase, no questions asked.

To request a refund within the 14-day period, please provide:

• Your account email address
• Your order number (from your payment confirmation)

Send your request to: [email protected] or contact Paddle directly through their support channels.

Refund Processing

• We aim to respond to refund requests within 5 business days
• If approved, refunds are processed within 14 days of approval
• Refunds are issued to the original payment method with no additional fees

Payment method time limits: Some payment methods have restrictions on how long after the original transaction a refund can be processed:

• Card payments: within 120 days
• PayPal: within 179 days

Subscription Cancellation

You may cancel your subscription at any time. To ensure your cancellation is processed before the next billing cycle:

• Cancel through your dashboard billing settings
• Or contact us at least 48 hours before the end of your current billing period

When you cancel, you will retain access to paid features until the end of your current billing period. There are no refunds for unused portions of subscription periods after cancellation.

Refunds After the 14-Day Period

For refund requests made after the 14-day period, we may evaluate requests based on the circumstances. Such requests may be refused if there is evidence of:

• Fraud or fraudulent activity
• Refund abuse or manipulation
• Violation of our Terms of Service

This does not affect your statutory rights as a consumer in relation to services that are not as described, faulty, or not fit for purpose.

Paddle's Role

As Paddle is the Merchant of Record for all transactions, they may also process refunds and handle disputes in accordance with their terms:

• Paddle Checkout Buyer Terms
• Paddle Invoiced Consumer Terms

Paddle is entitled to grant refunds within 14 days of a transaction if they determine a refund is appropriate, or as required by applicable law.

Contact Us

For refund requests or questions about this policy: